How do you handle job training if it’s going poorly

During interviews, you might encounter the question, “How do you handle job training if it’s going poorly?” This question is crucial for interviewers as it reveals your approach to learning and problem-solving in challenging situations.

Why Interviewers Ask This Question

This question helps interviewers understand:

• Your adaptability and willingness to learn.
• Your problem-solving skills in the face of difficulties.
• Your communication abilities, especially when needing assistance.
• Your self-awareness and ability to self-improve.

Guiding Your Response: The STAR Approach

While the STAR method (Situation, Task, Action, Result) is commonly used, focus on narrating a story that highlights your adaptability, learning style, and problem-solving skills.

Situation

Describe a specific instance where you faced challenges during job training.

Task

Clarify your objectives during the training and what made it challenging.

Action

Explain the steps you took to overcome these challenges and make the most out of the training.

Result

Share the outcome of your actions, emphasizing your learning and improvement.

Example Answers

Example 1: Overcoming Misunderstanding

• Situation: “In my previous role, I was undergoing software training, but I found the material confusing and not well-structured.”
• Task: “My goal was to master this software to enhance my job performance.”
• Action: “I sought help from a colleague who was proficient in the software and also provided feedback to the trainer about the material’s clarity.”
• Result: “With my colleague’s help and the trainer’s revised materials, I was able to understand and use the software effectively, improving my work efficiency.”

Example 2: Dealing with Fast-Paced Training

• Situation: “At my last job, I was part of a fast-paced training program that was moving too quickly for me.”
• Task: “I needed to keep up with the training to ensure I was fully prepared for my role.”
• Action: “I dedicated extra hours after work to review the training materials and sought clarification from the trainer whenever necessary.”
• Result: “My extra effort paid off, and I was able to successfully complete the training and perform well in my role.”

Takeaway Messages

• Embrace Learning Challenges: Show that you view training difficulties as opportunities to grow.
• Be Proactive and Resourceful: Demonstrate your initiative in seeking solutions and help.
• Communicate Effectively: Highlight how clear communication played a role in resolving training challenges.

Responding to this question effectively can showcase your commitment to continuous learning and your ability to overcome obstacles in your professional development journey.